Terms of service
Last updated: 08 December 2025
Welcome to Okeke. These terms apply to purchases made from Okeke, a trading name of Kavielon Living Limited. These Terms of Service outline the rules and regulations for using our website, okeke.co.uk, and purchasing our products. By accessing or using our site, you agree to these Terms.
1. About Us
Okeke (“we”, “us”, “our”) is an online retailer specialising in home and furniture products.
If you need assistance, contact us at:
📧 support@okeke.co.uk
2. Use of Our Website
By using our website, you confirm that you:
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Are at least 18 years old
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Will provide accurate and complete information
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Will not use the website for fraudulent or unlawful activity
We may suspend or terminate your access if we believe these Terms have been violated.
3. Product Information
We aim to display accurate product information, including descriptions, dimensions, and images.
However:
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Colours may appear differently due to screen variations
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Measurements may vary slightly
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Availability may change without notice
We reserve the right to update product details at any time.
4. Pricing & Payments
All prices are shown in GBP and include VAT (where applicable).
We accept major payment methods including card payments, PayPal, Klarna (where available), and others shown at checkout.
Prices may change at any time, but confirmed orders will not be affected.
5. Orders & Acceptance
After placing an order, you’ll receive an order confirmation email. This does not guarantee acceptance.
We may cancel or refuse an order if:
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The item is unavailable
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Payment fails or appears fraudulent
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There is an error in pricing or product information
If we cancel, you will be refunded in full.
6. Shipping & Delivery
Delivery estimates are provided at checkout but are not guaranteed.
More details can be found in our Shipping Policy.
7. Returns & Refunds
Returns are governed by our Return & Refund Policy.
Customers must follow the authorised returns process.
8. Intellectual Property
All content on okeke.co.uk (logos, images, product descriptions, etc.) is owned by Okeke and protected by copyright laws.
You must not copy or use our content without permission.
9. Limitation of Liability
We are not liable for:
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Indirect or consequential losses
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Delays caused by third-party couriers
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Losses arising from misuse or improper assembly of products
Our total liability is limited to the amount paid for the product.
10. Changes to These Terms
We may update these Terms at any time. The updated version will be posted on our website.
11. Contact Us
For questions regarding these Terms, contact: